This is one of my bbs and she has had one of the worst customer service experience in both of our memories. Shame on you, Concrete Minerals! :C

bustao-rhymes:

I don’t even have the energy to type up the post on my blog. But cliff notes version is: 

  1. Ordered from Concrete Minerals August 1st. Still haven’t received anything. I live on the East Coast. They ship from Cali. It usually takes 3-4 days to arrive. 
  2. Took them a week to process and “ship.”
  3. Package tracking kept saying it wasn’t able to locate. Was not processed.
  4. I sent e-mails, they were ignored.
  5. Finally, sent a message on their FB page. Immediate response.
  6. Was told to inform them if the package did not get to me by Monday. Sent them e-mail….again ignored.
  7. Go to FB again, leave message….No one responds at all. They haven’t even been online all day.
  8. I just want a refund. Will update as soon as I get a response.
  9. Please do not trust Concrete Minerals. You have been warned. :-(

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    This is one of my bbs and she has had one of the worst customer service experience in both of our memories. Shame on...
  8. amyradical said: SO CUTE WHAT ARE YOU DOING TO MEEE???TIURIOJFDYBHXSYXBS
  9. bustao-rhymes posted this